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RELOCATION SUPPORT SERVICES

The Allen & Son team works together with a supervisory crew to build a resident service manual for migrating tenant-in-place relocation. This arrangement includes planning and timelines to achieve the objectives of the redevelopment including remodeling, coordination of services for households, or restoration set up development venture. Allen and Son helps customers and tenants through each progress of this undertaking.

5-Step Relocation Plan

  • We initiate the process by conducting a home visit, where we complete a relocation survey and assess the property to see if there is anything that will need special attention during the move day (eg. medical equipment, hospital needs, oxygen, specialized furniture). We will also note tenant contact information and take relevant photos. 

  • We then assist the property management team with the relocation schedule to prepare for renovations.

  • A moving seminar will be conducted to outline the process, from moving services to renovations.

  • The assigned relocation specialist will conduct routine visits to assess the packing progress for each unit and ensure that all requirements are ready and met prior on move day.

  • Lastly, on move day, we accompany the movers to address any issues while the resident’s property is being moved to the permanent/temporary location.

Your Relocation Specialist Will:

  • Monitor resident’s packing progress to make sure they are ready on move date. If they are seniors or have physical disabilities, the relocation specialist will schedule the crew to pack the unit prior to move day.

  • Provide developer with weekly reports on progress and any issues that may arise.

  • Direct record reviews, management, oversight, and quality control.

  • Work with residents to prepare them for temporary relocation by providing check-ins and support.

  • Conduct relocation counseling and support the elderly’s needs. Ensure that they are prepared to move

  • Make sure the unit is clean and ready for the resident.

  • Make proactive decisions and listen carefully to the needs of residents.

  • Administer a survey to residents after the process is complete.

  • Participate in supervision meetings with the Relocation Coordinator and Project Director.

  • Manage logistics: develop a database to track the resident case management and project progress.

  • Conduct moving Seminars explaining the moving process and how to safely pack their property.

Allen & Son

Relocation Support Service

3000 Druid Park Drive

Baltimore, MD 21215

410-578-8040

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Copyright © Allen and Son Relocation Support Service. 2021 All rights reserved.